Suzi has become one of the most prominent thought leaders in the world on the use of digital (and in-person) community as a mechanism for business growth. She has taught me the value of community over these years and has been absolutely critical to the success of our brands.
Russ Henneberry, CMO at REI BlackBook
Suzi is an incredible mentor. Her research and breadth of knowledge of community management and community strategy surpass all others in the marketing industry, and she has truly made an impact in her field.
Jenna Snavely, DigitalMarketer
She always has answers to even the toughest of community management questions. Having been an active member of an online community managed by Suzi, I have witnessed first hand her ability to engage the disengaged, to warmly welcome newcomers, and to put out fires when needed